Sunday, February 17, 2008

HTC Update

As of today, I have found a couple of neat programs for the Pocket PC platform:

Tuner

Metronome

Stopwatch

Still looking for a freeware chess program....

Job changes....

Well... it was due to happen sometime.

Yesterday at my second job, I was told (with lots of others in the same situation) that my job description has changed. We are now to "promote" - ie sell - a product that we provide technical support for.

It's been two years since I did the training for this phone support job. At the time, we were told there was no sales involved. Since the new product came on line, there have been incentives to promote it to people calling in for assistance with other products, but the promotion part was on our own, at least that was what I inferred.

Yesterday's session was good in that the expetations were very clear - the job has changed. Start doing it.

A bunch of years ago, I did outbound sales for phone companies from the states. I lasted 4 months before I couldn't do it any more. I hope that this is different. At this point, the "Promotion" part is the only part I'm uncomfortable with.